FAQs
Products & Use
Who creates Barrett Recovery products?
Barrett Recovery was founded by board-certified plastic surgeon Dr. Daniel Barrett of Beverly Hills. Every product and kit is formulated or hand-selected by Dr. Barrett, based on what he recommends to his own patients before and after surgery.
When should I start taking BEFORE and AFTER?
BEFORE is designed for the weeks leading up to your procedure, and AFTER is designed for the recovery period that follows. Always confirm timing with your surgeon, since every procedure and patient is different.
Can I take your supplements with my prescribed medications?
Please check with your surgeon or physician before starting any supplement, especially around surgery. Bring the ingredient list to your pre-op appointment so your care team can review it.
Which recovery kit is right for my procedure?
We offer procedure-specific kits for BBL, breast augmentation, explant, liposuction, tummy tuck and mommy makeover, plus an Essential Recovery Kit that works for most procedures. Each one is curated by Dr. Barrett for that surgery’s specific recovery needs.
When can I start using silicone scar sheets?
Although Dr. Barrett applies scar shield immediately after his procedures, silicone scar care is typically started once your incision has fully closed and your surgeon has cleared you. For best results, use it consistently, usually for about 12 weeks.
Is red light therapy safe to use after surgery?
Yes! Dr.Barrett's typical protocol for his own patients is a red light session at least once a week for four months after surgery. Many patients use red light therapy as part of their recovery routine, but timing depends on your procedure. Get your surgeon’s okay before using a red light device on or near an incision.
Do I need to be a Barrett patient to buy?
No. Our products are available to anyone, whether you’re preparing for surgery, recovering from one, or simply looking to support your everyday wellness.
Orders & Shipping
How long does shipping take?
Orders are processed within 1–2 business days, excluding weekends and holidays. UPS Ground typically arrives in 3–7 business days, and expedited options are available at checkout.
Do you offer free shipping?
Yes. Domestic orders over $200 ship free via UPS Ground. Expedited shipping upgrades are charged at the standard rate.
Do you ship internationally?
Yes, we ship worldwide via DHL Express. Delivery usually takes 2–14 business days, but customs can add time. Duties, VAT and import taxes are the customer’s responsibility.
Can I cancel or change my order?
You can cancel within 24 hours of purchase for a full refund. Email info@postoprecovery.com as soon as possible.
What if my package is lost, stolen or damaged?
If you added Route Package Protection at checkout, email info@postoprecovery.com and we’ll help you file a claim. Without Route, claims go directly through the shipping carrier.
Returns & Subscriptions
What is your return policy?
Unopened, unused items in their original packaging can be returned within 30 days of delivery, with approval. Approved returns have a 15% restocking fee, and return shipping is the customer’s responsibility. For safety reasons, supplements, personal care products and sale items can’t be returned. Email info@postoprecovery.com to start a return.
How do I manage or cancel my subscription?
You can skip, pause, change or cancel your subscription anytime through the Manage Subscriptions link in our site footer, or through the link in your order confirmation email.
How can I contact you?
Email info@postoprecovery.com or call 323-648-3490 within typical business hours PST. Our office is at 501 S Beverly Dr #220, Beverly Hills, CA 90212.